THE PROCESS
Exactly what happens when you work with us.
Six phases. Clear deliverables at every stage. Approval checkpoints where you sign off before we move forward. Payment milestones tied to real outcomes, not arbitrary dates. Partnership that respects your launch.
Intake
A 30-minute call with our R&D or commercial team to understand your vision, timeline, and constraints. We'll cover target audience, desired format, regulatory considerations, and supply chain realities.
- A summary of what we discussed
- High-level scope of what we'd need to formalize
- A clear next step
Kickoff & brief lock
Signed scope of work, formulation direction documented, packaging direction agreed, regulatory approach confirmed. You meet your project team: our lead formulator, QA lead handling regulatory and compliance, and a commercial project manager who's your single point of contact going forward.
- Signed scope of work
- Formulation direction documented
- Project team assigned to your brand
- Payment schedule confirmed
R&D and First Samples
Our lead formulator builds the first round of lab samples. You receive multiple formulation variations for taste and feedback. We iterate based on your input until we land on the formulation you want to bring to market.
- First round of formulation samples
- Feedback collected on each sample
- Iteration plan for next round
- Path to formulation lock
Design, regulatory, and stability
Three workstreams kick off simultaneously. Design begins on packaging concepts, label systems, and retail mockups through our design network. Regulatory finalizes claims and label language with our QA lead. Stability testing initiates with our contracted lab, running in parallel through the rest of the project timeline.
- Packaging design concepts in development
- Label files in regulatory review
- Stability protocol initiated with contract lab
- Production scheduling confirmed for upcoming run
Production
Your product runs on lines dedicated to its product category. Production updates from your project manager throughout the run. Every batch is documented and reviewed before release. Lab testing initiates after the run completes, with results following on standard third-party turnaround.
- Full production run complete
- Batch records and retention samples
- Lab testing initiated with third-party
- Product released for shipment
- Documentation available on request
Fulfillment and reorder
Made in America from our Dallas facility, with central US logistics that ship fast to both coasts. Your product goes to your warehouse, 3PL, or retail distribution center, and reorders run on your timeline. As your brand grows, we scale with you on new SKUs, packaging refreshes, and channel expansions. One manufacturer, from first run to steady state.
- Inventory delivered to your destination of choice
- Reorder process established for future runs
- SKU expansion planning available as you grow
- Ongoing communication with your project manager
How we work with partners.
Built for the long game
We protect what you build with us. The work we do together stays focused on your brand, your positioning, and your runway.
Pricing without surprises
Your scope is clear, your terms are locked, and your run delivers what we quoted. No mid-project material adjustments without conversation first.
We move with discipline
Realistic delivery windows from kickoff. If conditions shift, you hear from us before product is late. Speed without cutting corners.
Direct line, every time
One point of contact for your brand. Real conversations when something matters. No layers of account managers between you and what's happening.
Quality is the floor, not the goal
Every batch is reviewed and documented before release. If something isn't right, it doesn't ship. We'd rather explain a delay than apologize for a recall.
Let's make something.
A 30-minute call with our team tells you more than any RFP.
